Delivery
Large outdoor bathing products need a calm delivery process, not a generic parcel flow. We prepare each order for freight transport, protect the visible finish, and keep the handover clear before the order leaves.
Prepared before dispatch
The bowl, exterior finish, stove components, and accessories are checked before packing. The product is secured for freight movement so the carrier can handle it as a heavy outdoor unit rather than a standard box.
Before dispatch, the delivery details are confirmed so you know what is arriving, how it is packed, and what should be checked at handover.
Protective packaging
Visible surfaces and key components are protected before freight handling.
Freight handover
Delivery is arranged as a large-item handover with clear receiving instructions.
Placement planning
We help you understand access, unloading, and basic site-readiness before arrival.
What to prepare on site
Choose a level outdoor area, check access for a freight vehicle, and make sure there is enough space for safe unloading. If lifting equipment or extra help is needed, it should be planned before the delivery date.